Can You Return Paint to Sherwin Williams?

Navigating the world of paint purchases can sometimes be a tricky affair. In your quest for the perfect color for your space, you may find yourself with a surplus of paint cans that didn’t quite hit the mark, or perhaps you’ve simply bought more than you need. One company that many turn to for their painting needs is Sherwin Williams. But what happens when you end up with an excess? This brings us to the question, Can You Return Paint to Sherwin Williams? This article aims to shed light on the return policies of Sherwin Williams and provide necessary guidance.

Does Sherwin-Williams Allow You to Return Paint?

Yes, Sherwin-Williams does allow the return of paint, but there are certain conditions you need to be aware of. As per their return policy, only unopened, non-tinted paint can be returned to Sherwin-Williams stores.

Does Sherwin-Williams Allow You to Return Paint?

This means that if you’ve had your paint custom tinted or if the paint can has been opened, you won’t be able to return it. It’s always best to double-check with the specific store where you purchased the paint as policies may vary slightly from location to location.

Can You Return Paint That is Already Mixed?

Unfortunately, no. Sherwin-Williams cannot accept returns of paint that has already been mixed or tinted. This policy is due to the nature of the customization. Once a paint has been mixed to a customer’s specific color choice, it becomes nearly impossible to resell. Therefore, it’s crucial to be confident about your color selection before getting it mixed. Always consider using sample paints and observing how they look in different lighting conditions in your space before committing to a large quantity. [1]

Sherwin-Williams One Coat Guarantee Refund

Sherwin-Williams offers a unique One Coat Guarantee on select paints. The brand upholds its commitment that a single coat of their premium paint ensures full concealment and coverage, effortlessly masking even the most contrasting colors. However, if you find that this isn’t the case, Sherwin-Williams has a policy in place that allows for refunds. You are required to provide the original receipt as proof of purchase and a statement of why the one-coat coverage did not meet expectations to qualify for the refund. The One Coat Guarantee Refund is limited to the purchase price of the product and does not include any labor or supplies costs. It’s also important to note that this guarantee is only applicable for paints purchased at Sherwin-Williams stores and not third-party retailers.

The Importance of Properly Packaging Returned Paint

Proper packaging of paint for return is critical and cannot be overstated. This step ensures that the paint is transported safely back to the store without any spills or leaks. Additionally, it confirms that the paint can remain in its original condition, which is crucial for the retailer.

Remember, paint cans should be closed tightly and placed in a secure bag or box to prevent movement during transportation.
It’s also a good idea to keep your original receipt with the paint to facilitate the return process. [2]

Maximizing Your Return Experience: Tips and Tricks

For a seamless return process at Sherwin-Williams, remember these valuable tips and tricks:

  • Keep Your Receipt: Always retain your original receipt as it provides proof of purchase, making the return process faster and easier.
  • Inspect Before Leaving Store: Inspect all paint cans thoroughly before leaving the store. Make sure the cans are sealed properly and the color matches your selection.
  • Ask About the Return Policy: Policies can vary from store to store, so it’s a good idea to ask about the specific return policy at the time of purchase.
  • Use Paint Samples: Before making any significant purchase, it is advisable to utilize paint samples for consideration. This allows you to see how the paint will look in your space and can save you from having to make a return.
  • Secure Transportation: Ensure paint cans are securely placed in your vehicle to prevent spills during transportation. Any accidental spills or damage could potentially lead to complications during the return process.
  • Communication is Key: If you’re unsure about anything, don’t hesitate to ask. The store personnel are available to offer you the essential assistance to guarantee a seamless and hassle-free return process. [3]

Can You Return Paint If You Don’t Like the Color?

Regrettably, Sherwin-Williams does not accept returns based on color dissatisfaction once the paint has been tinted or mixed. Color is a highly subjective element, and perceptions can vary based on lighting, surrounding colors, and individual preferences.

Can You Return Paint If You Don’t Like the Color?

Therefore, it is advised to buy sample pots of your chosen colors to try on your walls before making a large purchase. By doing so, you can see how the colors look in real-world lighting conditions and make a more informed decision. If you’re having trouble deciding, Sherwin-Williams staff are knowledgeable and can assist you in finding the perfect shade for your space.

Can You Return Custom Paint?

As mentioned earlier, Sherwin-Williams does not accept returns of custom paint. Once a paint is custom-mixed to match a specific color, it becomes a unique product that cannot be resold to any other customer. This is why it’s essential to ensure you are certain about the color before asking for a custom mix. If you’re unsure, consider buying a smaller quantity first or using a sample pot to test it out. This way, you reduce the risk of being stuck with a large quantity of paint in a color you’re not satisfied with. Always remember to ask any questions you might have to the store staff, who are there to assist you in making the best choice for your project.

Returns With No Receipt or After 30 Days

If you’ve lost your receipt or if 30 days have passed since your purchase, returning products to Sherwin-Williams may be more challenging. However, it’s important to note that each store may have a slightly different policy about this. Typically, without a receipt, the store may not be able to process a return.

The same applies if you’ve exceeded the 30-day return window.
In such cases, it’s beneficial to communicate with the store directly. They may be able to provide alternatives or partial refunds in the form of store credit. However, it’s crucial to remember that these possibilities are at the discretion of the store management and may not be uniformly applicable across all Sherwin-Williams outlets. [4]


Does Sherwin-Williams take paint back if you bought too much paint?

Yes, Sherwin-Williams does accept returns if you bought too much paint, provided the cans are unopened and in sellable condition. This means the paint must not have been mixed or tinted. Keep in mind that you’ll need to present the original receipt as proof of purchase. The return must also be made within the store’s return window, typically 30 days.

Does Sherwin-Williams take paint back if you bought too much paint?

Always check with your local Sherwin-Williams store or their website for any updates or specific terms regarding returns. It’s always a good practice to estimate your paint needs as accurately as possible before purchase to avoid the hassle of returns.

Can you return paint if not opened?

Yes, you can generally return unopened paint to Sherwin-Williams. The store typically accepts returns of paint cans that are unopened and in sellable condition. This implies that the paint should not have been mixed or tinted. However, you must have your original receipt as proof of purchase, and the return should be within the store’s return window, which is usually 30 days. Do keep in mind to verify the specific return policy of your local Sherwin-Williams store or their website for the most accurate information. It’s always recommended to plan your paint purchases wisely to minimize the chances of needing to return.

Can you return the opened paint?

In general, Sherwin-Williams does not accept returns of opened paint cans. Once a can of paint is opened, it can’t be sold again due to quality assurance reasons. This policy is in place to ensure all products sold are in their original, untampered condition to guarantee the best performance for customers. However, there can be exceptions based on store management’s discretion, so it’s always a good idea to get in touch with your local store for specific information.

What to do if you buy the wrong paint?

If you’ve purchased the wrong paint from Sherwin-Williams, your course of action depends on the condition of the product. If the paint can is unopened and in sellable condition, and you have your original receipt, you may be able to return the product within the store’s return window, which is typically 30 days. However, if the paint can is opened or the paint has been mixed or tinted, Sherwin-Williams generally does not accept returns. In such a case, you could consider selling or donating the paint, using it for a different project, or finding a creative way to incorporate it into your design.

Can you return paint to true value?

Yes, True Value also provides a return policy for their paint products. However, the policy may vary from store to store as True Value stores are independently owned and operated. Typically, unopened paint cans in sellable condition can be returned with a valid receipt within a certain period, usually 30 days. It is important to note that custom mixed paint colors may not be returnable. Always check the specific return policy with your local True Value store or their website for the most accurate information. Plan your paint purchases carefully and seek the assistance of True Value staff to minimize the need for returns.

Does Sherwin-Williams have a paint guarantee?

Yes, Sherwin-Williams offers a warranty on most of its paint products. The specifics of the warranty can depend on the type of paint purchased.

Does Sherwin-Williams have a paint guarantee?

Typically, the warranty guarantees the product against material defects for as long as you own your home. However, it’s important to note that any warranty claim generally requires proof of purchase, so it’s crucial to keep your receipts. Additionally, the warranty does not typically cover labor costs for repainting. For the most accurate information, it’s always best to consult the warranty information provided on the product packaging or contact the store directly.

Can you change paint color after you buy it?

Changing the color of paint after purchase is typically not recommended. Once a specific color is mixed, it’s very difficult to adjust the color without negatively impacting the quality of the paint. Sherwin-Williams, like most paint stores, will not adjust the color of paint once it has been mixed. Also, it’s important to understand that after the paint has been tinted, it is generally non-returnable.

If you’re unsure about a color, it’s recommended to buy a sample pot first or use the color visualization tools that Sherwin-Williams offers.

Does Sherwin-Williams paint go bad?

Paint, like many other materials, has a shelf life and can eventually go bad. Sherwin-Williams paints are no exception. However, it is possible for paint to last for several years if stored properly. The typical signs that paint has gone bad include a strong foul smell, separation of the paint into layers that don’t blend when stirred, or the presence of mold or fungi in the paint. To extend the shelf life of your Sherwin-Williams paint, it’s recommended to store it in a cool, dry place and ensure the lid is securely sealed to prevent air from getting in.

Can you return a bucket of paint?

As a general rule, returning a bucket of paint follows similar guidelines to returning standard paint cans. If the bucket of paint is unopened and in a sellable condition, Sherwin-Williams may accept the return, especially if you have your original receipt and are within the store’s return window, usually 30 days. On the other hand, if the bucket has been opened or the paint has been mixed or tinted, return is generally not possible due to quality assurance concerns. Always consider these factors and seek advice from Sherwin-Williams staff before making your paint purchase to minimize the need for returns.

How long does paint last without opening?

Unopened paint cans can generally last for around 10-15 years if stored properly. The longevity of the paint depends on various factors such as the type of paint, the storage conditions, and the quality of the paint. Oil-based paints, for example, have a longer shelf life compared to latex or acrylic paints.

How long does paint last without opening?

Proper storage involves a cool, dry place away from extreme temperatures and direct sunlight, with the lid securely sealed to prevent air and moisture from getting in. Over time, however, the components of the paint may separate or harden in the can, even if it’s unopened, which can affect the quality and performance of the paint.

Useful Video: Everything YOU Need To Know About Sherwin Williams SUPERPAINT


In conclusion, while Sherwin-Williams provides high-quality paint products and offers warranties on most paints, the return policy largely depends on the condition of the product and the store’s specific rules. Opened or tinted paints are generally non-returnable across most Sherwin-Williams stores. The longevity of the paint is significantly affected by storage conditions and paint type, and once the paint has gone bad, it’s not typically usable. As a consumer, it’s crucial to make informed decisions when purchasing paint to minimize the need for returns and ensure satisfaction with your color choice. Store staff and customer service are valuable resources for any questions or concerns.